Boosting Revenue Through Rentals with Delivery

Delivery is one of the most underutilized ways rental shops can grow revenue — even with a small team or limited gear. Whether you’re offering surfboards, kayaks, SUPs, or bikes, adding delivery can unlock new customer segments and help you stand out from the competition.

But let’s be honest: managing deliveries can be a nightmare if your software isn’t built for it. Most tools either force a clunky workaround or make it way more complex than it needs to be.

At SurfShare, we’ve lived this ourselves — and that’s why we built delivery management that actually works for rental shops, not against them.

Delivery That’s Built From Experience, Not Guesswork

We didn’t just bolt on a delivery feature. SurfShare’s delivery system was built from our time working in shops, dealing with missed addresses, refund chaos, and messy communication.

Here’s how we make delivery smooth, flexible, and profitable:

✅ Customers enter delivery address during checkout

No back-and-forth emails or last-minute texts. If you enable delivery, renters enter their delivery and pickup location as part of the normal checkout flow — all built in.

✅ Optional approval process

You stay in control. You can choose to manually approve or deny each delivery request. If a booking is accepted, the customer’s card is charged automatically. If denied, their card is never charged — no need to chase refunds or awkward follow-ups.

Want to skip the approval step entirely? No problem — just toggle it off.

✅ Drop-off location shows up directly in your calendar

No need to copy/paste addresses or dig through emails. You can literally pull up the drop-off or pickup location directly from your SurfShare calendar — even from your phone while you're on the move.

✅ Built-in tipping options

Delivery adds convenience, and convenience adds value. With SurfShare, renters can easily leave a tip during checkout — helping you earn more per booking without lifting a finger.

✅ Delivery settings are totally optional

You’re never locked into anything. Enable delivery for all bookings, just some listings, or turn it off altogether. Whether you offer delivery every day or only during the busy season, SurfShare adapts to you.

Grow without growing pains

Rental delivery doesn’t have to be complicated. With the right system in place, you can expand your reach, offer a premium experience, and increase your average order size — all without overwhelming your team.

If you’re ready to add delivery without the chaos, SurfShare is built for you.